Punjab Local Bodies Minister Mr. Brahm Mohindra has directed the officials of district Ludhiana to change their mindset while redressing the grievances of people so that they can avail full benefit of the welfare schemes of Punjab government. He issued these directions that the officials should initiate themselves to solve the problems of citizens. He said this while chairing the District Grievances Redressal Committee meeting at Bachat Bhawan.
This meeting was also attended by MLAs Mr. Amrik Singh Dhillon, Mr. Surinder Dawar, Mr. Gurkirat Singh Kotli, Mrs. Sarabjit Kaur Manuke, and Mr. Sanjay Talwar, Mayor Mr Balkar Singh Sandhu, MC Commissioner Mrs Kanwal Preet Kaur Brar, GLADA Chief Administrator Mr Parminder Singh Gill, Ludhiana Improvement Trust chairman Mr Raman Balasubramaniam, PSIEC Chairman Mr Gurpreet Singh Bassi, MC Councillor Mrs Mamta Ashu, besides the committee members and senior officials of District Administration.
While addressing the meeting, Mr. Brahm Mohindra said that every administration is the main part of the government, through which the government implements its welfare schemes and policies. But it is observed that rather than solving the issues/problems/grievances of people on a priority basis, sometimes the officials indulge in dilly-dallying tactics, which angers people and in result brings bad repute to the government. He appealed to the officials to have a positive approach while redressing the grievances of the common man. He also urged them to ensure that the grievances, if any, are redressed at the district level only so that people do not have to approach Chandigarh for this purpose.
He appealed to the committee members to bring written complaints in the next meeting so that they are taken to a conclusive end without any delay. He directed the government officials to make all members aware of all welfare schemes and programs of the Punjab government in the next meeting and also ensure that department heads are present in the meeting themselves. He also announced that the meeting of District Grievances Redressal Committee would be held every month, and the responsibility of concerned officials would be fixed in regard to the people’s grievances.
Mr. Brahm Mohindra also appealed to residents that they should only raise genuine complaints as strict action would be taken against those indulging in false complaints. Earlier, Deputy Commissioner Ludhiana Mr. Pradeep Kumar Agrawal welcomed the Chairman and members.
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