A pilot working with IndiGo has been de-rostered after a complaint from a woman who said her 75-year-old wheelchair-bound mother was abused by him. The woman and her mother were returning from a funeral in Chennai. They said that they had a comfortable journey until the flight landed and other passengers disembarked.
They had pre-booked a wheelchair and were waiting for assistance from the crew. When help was not in sight, they tried to alert the crew by ringing the assistance bell. After which she walked up to one of the crew members who said that the mother cannot be provided with a wheelchair.
“When I pointed out that the boarding pass mentioned a wheelchair, the captain came barging out and yelled at me for pressing the assistance button and annoying him and his crew. ‘How dare you call her Veena’, he asked me, referring to the flight attendant whose name tag carried the name. Taken aback, I told him not to yell at me and then he started threatening me. At this time, the wheelchair guys arrived and the pilot pointed at my mother and said ‘you’re not going anywhere’. He stopped the ground staff from taking my mother out of the aircraft threatening us that he will ensure we are detained and spend a night in jail,” Nair said.
She also said that her worried mother requested the captain to not be rude, to which he replied that his job was to fly and not be polite to passengers. “The pilot told us that we had paid a piddly Rs 2000 and that we didn’t own the aircraft. He also said that he will make sure that I am barred from flying. He then threatened that he will not fly the onwards flight to Goa until my mother and me are put in jail,”
The flight was scheduled to land at 8.30 pm but arrived around 9.10 pm. The two were later helped by the ground staff of the airline who brought a wheelchair up the ladder and took them to the connecting bus to the airport terminal building. The captain tried to obstruct the bus, said Nair, who filed a complaint at the terminal before leaving the airport premises as her mother was not feeling well.
The incident is narrated by Supriya Nair in a series of tweets. Civil Aviation minister Hardeep Puri took note of 50-year-old Supriya’s tweets and said that the airline has de-rostered the pilot.
I requested my office to contact @IndiGo6E as soon as I saw the tweet by Ms @SupriyaUnniNair about the pilot's behaviour with her & her 75 yr old mother in need of wheelchair assistance.
The airline has informed @MoCA_GoI that the pilot has been off-rostered pending full enquiry https://t.co/NVkjr6ubti
— Hardeep Singh Puri (@HardeepSPuri) January 14, 2020
Fraud Baba who took advantage of a woman in Moga imprisoned
Alert: No Surplus Water in Punjab; CM Capt Amarinder Singh took All Party Meet
75 year old NRI woman robbed in Kitchlu Nagar after drinking spiked tea
New traffic rules by Police Commissioner of Ludhiana
102 Firemen allotted duty to safeguard 17 Lakh citizens of Ludhiana
Amidst floods, residents wake up to the sound of hissing as reptiles enter houses
Ludhiana News1 day ago
5 Lakh youth shifted abroad in 4 years; Unemployment hitting Punjab
India News3 days ago
Restrict the purchase of duty-free alcohol to 1 bottle, ban the sale of cigarette cartons , recommends the Commerce Ministry
Bollywood1 day ago
Varun Dhawan and Shraddha Kapoor visited Gurudwara Bangla Sahib; Pics inside
Entertainment2 days ago
Band Baaja Barbaad: In a marriage bride’s mother ran away with groom’s father
Accidents1 day ago
6 year old gets dragged by over-speeding jeep, passes away after coming under it’s rear tires
Bollywood3 days ago
Hina Khan’s Bollywood debut ‘Hacked’ trailer out
Entertainment2 days ago
From ‘Four More Shots Please’ to ‘Dilli’ Amazon Prime welcomes 2020 with a bang
Crime2 days ago
Paytm KYC fraud, Your one mistake can make your account zero